OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
233 ratings and 125 comments received in the last 90 days.
24 April 2025
All staff were great. Welcoming and friendly. Couldn't do enough to help. Particularly Craig Stevenson, Seb Gwizdek and Damian Gosciewicz
16 April 2025
Computer systems down.
04 April 2025
Very satisfied with mark heys and Sebastian gwizdek who looked after me with my personal purchase.
01 April 2025
Everything went quickly and smoothly.
28 March 2025
Everything was great
27 March 2025
Great, very welcoming.
24 March 2025
Kenni was great from start to finish - he listened, very approachable and made us feel like we were in good hands
21 March 2025
I was very satisfied with the experience from Kennie,Seb and Craig who all had a part to play in my experience in me purchasing my new car with ease. When I arrived at the garage I was looked after well when I got the handover of my new car.
15 March 2025
Always a pleasure to deal with.
24 April 2025
I was satisfied with the service provided however I don't like the new automated check in (which didn't even work properly) as it made the experience less personalised.
24 April 2025
A good all round service
24 April 2025
Not fully, I got the job done what was needed very efficiently, but I asked for a service as well, and nothing was mentioned and didn't get it done, now I've got to book it in at preston bowker.
22 April 2025
Kieron arranged and kept me up to date on the repairs required, no need to chase. Thank you.
22 April 2025
The work was completed on time and car was cleaned and vacuumed.
21 April 2025
The service experience at Bowker Blackburn was outstanding.Mia looked after me and made my visit flawless,from start to finish she took time to listen to my needs and met them with a no problem attitude.
20 April 2025
Helpful friendly staff
19 April 2025
Felt relaxed my Wife's car was in good hands, came away very pleased.
19 April 2025
Communicated throughout via sms
19 April 2025
Service staff always very helpful whenever I have a problem
24 April 2025
Great service, this is my third car from Rob and Seb.